Privacy Policy

Effective Date: 10/10/2024

1. Introduction

At Vibrance IV Hydration & Wellness, we prioritize your privacy and are dedicated to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vibranceiv.com/ and engage with our services. By accessing our website, you consent to this policy.

2. Information We Collect

When you visit our website or use our services, we may collect various types of information, including:

• Personal Information: Such as your name, email address, phone number, and mailing address when you schedule an appointment or contact us.
• Health Information: Information necessary for your treatment, which is handled in compliance with HIPAA regulations.
• Payment Information: If applicable, payment card details or other financial information necessary to process your payments.
• Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, and pages visited.

3. How We Use Your Information

We use the information we collect for purposes including:

• Service Provision: To provide and manage our services, including scheduling and consultations.
• Customer Communication: To communicate with you regarding appointments, inquiries, and updates about our services.
• Improvement of Website: To analyze and improve our website’s performance and user experience.
• Compliance: To comply with applicable laws, regulations, and legal requests.

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information in limited situations, such as:

• With Third-Party Service Providers: We may share your information with vendors and service providers that assist us in operating our website or providing services (e.g., payment processors, IT support, Twilio, MailChimp for SMS notifications), subject to confidentiality agreements.
• As Required by Law: We may disclose your information when required by law or to protect the rights, property, or safety of Vibrance IV Hydration & Wellness, our clients, or others.

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, transmission over the internet is not 100% secure, and we cannot guarantee its absolute security.

6. SMS Notifications
If you opt-in to receive SMS alerts, we may collect your mobile phone number to send you notifications regarding appointments and promotions. We may utilize third-party services like Twilio and MailChimp for this purpose. Message frequency may vary, and standard message and data rates may apply. You can opt-out of receiving SMS notifications at any time by following the instructions provided in the text messages.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access your personal information.
• Request corrections to your personal information.
• Request the deletion of your personal information.
• Restrict or object to the processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after we make changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Vibrance IV Hydration & Wellness
189B Lafayette Drive, Oak Ridge, Tennessee 37830
hydrate@vibranceiv.com

865-902-2172